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Frequently asked questions

What is Clearpay?


Clearpay is a payment service allowing us to offer customers the ability to make purchases instantly and then pay for them in 4 automatic installments, split out in a way that suits you best. You chose how much to initially pay upfront, and the remaining payment is split over 3 installments made every 2 weeks without any interest.




How do I use Clearpay?


Just shop on bubbleandboomcosmetics.co.uk and check out as normal. At checkout, choose the Clearpay payment method. You will be directed to the Clearpay website to register and provide payment details (Visa or Mastercard). If you’ve used Clearpay before, just log in to your Clearpay account. Then complete your order – easy!




Where can I use Clearpay?


Clearpay can only be used on purchases made on the Bubble & BOOM website. To find out more about Clearpay, click here to visit their shop directory.




Can I use Clearpay if I’m an international customer?


Clearpay is only available to customers with a UK billing address. Customers with international billing addresses will not be able to create an Clearpay account.




How does the Clearpay payment schedule work?


Clearpay customers have to make their first payment at the time of purchase. The remaining three payments are deducted every 2 weeks in automatic installments from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Clearpay to make your payments early. Clearpay will then adjust the amount owed accordingly.




What if I can’t pay an Clearpay installment?


A £6 late payment free will be charged if funds are not available at the time the automatic payment is due. An additional £6 fee will be charged if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order. Please see Clearpay Payment Purchase Agreement here.




Is there a limit to how much I can spend on a single Clearpay transaction?-


No, there is no limit to use Clearpay on Bubble & BOOM Cosmetics Please see here for more information.




How do I return or exchange an item purchased with Clearpay?


Clearpay returns follow our standard return process. Please contact us to arrange a return.




Where can I find out more about Clearpay?


Visit the Clearpay website for a comprehensive list of FAQs, *Your payment schedule will be provided to you. If you fail to make a payment on time, you will be charged a late fee of £6 with an additional £6 fee added after 7 days if payment is still unpaid.